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Terms and Conditions for My UK Base

1. Definitions

  • "We", "Us", "Our" refer to My UK Base.

  • "You", "Client" refers to the individual or entity purchasing services from My UK Base.

  • "Services" means Registered Office Address, Mailing Address, and related correspondence services.

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2. Service Description

  • We provide a UK-based Registered Office Address and Mailing Address service for limited companies.

  • Our address may be used for incorporation, Companies House records, and routine business correspondence.

  • This service does not include use as a trading or residential address.

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3. Eligibility

  • Clients must be registered UK companies or non-UK entities with legitimate business interest in the UK.

  • We reserve the right to refuse service if documentation is incomplete, invalid, or raises compliance concerns.

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4. Client Responsibilities

  • Provide accurate and up-to-date company details upon onboarding.

  • Notify us immediately of any changes to registered company information.

  • Use the provided address only for lawful business purposes.

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5. Mail Handling

  • Standard mail received will be forwarded or scanned in line with the chosen service tier.

  • We are not responsible for lost, delayed, or misdirected mail once dispatched via third-party carriers.

  • Parcels and courier deliveries may incur additional handling fees.

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6. Payment & Renewal

  • Services are billed monthly in advance unless otherwise agreed.

  • Non-payment may result in service suspension and withdrawal of address usage rights.

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7. Termination

  • Either party may terminate service with 30 days’ written notice.

  • We reserve the right to terminate service immediately in cases of misuse, non-payment, or legal non-compliance.

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8. Legal Compliance

  • We operate in compliance with HMRC, Companies House, and anti-money laundering regulations.

  • Clients may be asked to verify identity and provide proof of business legitimacy.

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9. Limitation of Liability

  • Our services are provided "as is" without warranties, express or implied.

  • We are not liable for any indirect or consequential loss resulting from use of our address or mail services.

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10. Data Protection

  • We handle all personal data in accordance with GDPR and our Privacy Policy.

  • Client data will never be sold or shared without explicit consent.

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11. Governing Law

  • These Terms and Conditions shall be governed by the laws of England and Wales.

Privacy Policy for My UK Base

​1. Introduction

My UK Base is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard information when you use our services or interact with us.

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2. What Data We Collect

We may collect the following information:

  • Full name, company name, and contact details

  • Identification documents for compliance checks

  • Business registration numbers and postal preferences

  • Communication records and mail-handling instructions

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3. How We Use Your Data

Your data is used to:

  • Provide Registered Office and Mailing Address services

  • Fulfil legal and regulatory obligations (e.g., HMRC, Companies House)

  • Communicate with you about account status, renewals, and service updates

  • Improve internal operations and customer support

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4. Lawful Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity to deliver our services

  • Legal obligation for regulatory compliance (e.g., anti-money laundering)

  • Legitimate interest in maintaining business operations and service quality

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5. Data Sharing and Disclosure

We do not sell or rent your data. We may share information only with:

  • Regulatory bodies (e.g., HMRC, Companies House) where required

  • Trusted service providers (e.g., couriers, IT systems) under data processing agreements

  • Law enforcement, if legally compelled to do so

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6. Data Retention

Client data will be retained for the duration of service and up to 6 years thereafter for audit and legal purposes, unless extended by specific compliance needs.

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7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request corrections

  • Object to processing or request erasure (within legal limitations)

  • Receive a copy of your data in a structured format

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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8. Security Measures

We implement robust data protection practices including:

  • Secure cloud infrastructure

  • Access restrictions

  • Encrypted communications

  • Regular compliance reviews

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9. Cookies and Website Analytics

If applicable, our website may use cookies and analytics tools to monitor usage patterns and improve user experience. Users can manage cookie preferences via their browser.

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10. Contact Us

For questions or concerns about this policy or your data, contact:

My UK Base
Castle Offices, Llangadog SA19 9TA
Email: info@myukbase.com
Phone: +44 (0)7301 399325

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